Skip to content
← Back to help center

Client uploads

Sync accepted secure drop-off uploads

Send accepted drop-off files to the default storage provider.

The client page includes a Sync accepted uploads button in the Client uploads section.

When to use it

Use this when accepted drop-off files need to be sent to external storage, or when a previous sync failed and needs to be retried.

What must be set up first

A default external storage destination must be connected and configured. If not, CrankHQ shows a warning asking you to connect an external storage destination before syncing accepted uploads.

What happens after clicking it

CrankHQ checks accepted uploads for that client, queues any pending or failed file exports, and shows a toast with the number of files queued. If everything is already synced, the toast says all accepted uploads are already synced.