1. Eligibility and authority
You must be at least 18 years old and able to enter a binding agreement. If you use Crank on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.
2. Accounts and access
You are responsible for accurate account information, safeguarding login credentials, controlling access by your team, and all activity occurring through your account. Notify us promptly if you suspect unauthorized access or a security incident.
3. The service
Crank provides tools for requesting client documents and information, sending reminders, reviewing submissions, communicating with clients, tracking completion, and routing approved documents to configured destinations. Features may change, and we may add, modify, or discontinue features as the product evolves.
4. Customer responsibilities
You are responsible for the legality, accuracy, and appropriateness of content you upload, request, send, or store through the service. You must obtain all required permissions and notices before collecting client information and must configure your workflows, retention practices, recipients, and integrations appropriately.
Crank is a workflow tool and does not provide legal, tax, accounting, compliance, or professional advice. You remain responsible for professional judgments and regulatory obligations.
5. Acceptable use
You may not use the service to violate law, infringe rights, distribute malware, send deceptive or unlawful communications, gain unauthorized access, interfere with the platform, probe security controls without permission, scrape the service, resell access without authorization, or upload content that is unlawful or harmful.
6. Customer content
You retain ownership of content you submit. You grant us a limited right to host, process, transmit, display, back up, and otherwise use that content only as necessary to provide, secure, support, and improve the service and comply with law.
7. Our intellectual property
The service, software, design, branding, documentation, and related materials are owned by us or our licensors and are protected by applicable intellectual-property laws. Except for the limited right to use the service under these terms, no rights are transferred to you.
8. Fees, trials, and subscriptions
Crank is offered at $19 per user per month or $190 per user per year unless a different price, discount, trial, or billing interval is presented at checkout or in a separate agreement. You authorize us and our payment processor to charge applicable fees, taxes, renewals, and usage-based amounts, if any, using the payment method on file.
Unless otherwise stated, subscriptions renew automatically until canceled, and fees are nonrefundable except where required by law. You are responsible for managing paid users on your workspace. We may change pricing prospectively with reasonable notice.
9. Third-party services
The service may connect to third-party products such as Zoho WorkDrive, Dropbox, S3, Google Drive when available, email, payment, or authentication providers. Your use of those services is governed by their terms. We are not responsible for third-party services, availability, security, or changes. You are responsible for configuring destinations correctly and confirming that exported documents arrive where intended.
10. Suspension and termination
You may stop using the service at any time. We may suspend or terminate access if you violate these terms, create risk, fail to pay applicable fees, abuse the service, or if continued operation is unlawful or impractical. Where reasonable, we will provide notice and an opportunity to cure.
11. Disclaimers
The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted availability, and error-free operation. We do not guarantee that every reminder, message, upload, integration, or delivery will complete successfully.
12. Limitation of liability
To the fullest extent permitted by law, neither we nor our suppliers will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business interruption. Our total liability arising from the service will not exceed the greater of the amount you paid for the service during the twelve months before the event giving rise to the claim or one hundred U.S. dollars.
13. Indemnification
You agree to defend, indemnify, and hold harmless Code Wize Technologies LLC, its affiliates, and their personnel from claims, losses, liabilities, and expenses arising from your content, your use of the service, your violation of these terms, or your infringement of another person’s rights.
14. Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute not subject to a separate written agreement must be brought in the state or federal courts located in Florida, and each party consents to their jurisdiction.
15. Changes to these terms
We may update these terms as the service evolves. We will post the revised terms and update the effective date. Continued use after the effective date of revised terms constitutes acceptance, unless applicable law requires another form of consent.
16. Contact
Questions about these terms may be sent to legal@crankhq.com.