Troubleshooting
Why the export button asks you to open integrations
What to do when request export is blocked by missing storage setup.
Why this happens
On a request detail page, the storage export area checks whether your workspace has a default storage destination with a configured root folder or location.
What you may see
- If no destination exists, CrankHQ says to connect and configure Zoho WorkDrive, Google Drive, Dropbox, or S3 in settings.
- If a destination exists but has no root folder, CrankHQ says to choose a root folder in settings before exporting request files.
How to fix it
- Select Open integrations.
- Connect or configure the storage provider you want to use.
- Choose and save the storage location.
- Return to the request and select Export to storage.