Troubleshooting
Fix storage export problems
Resolve the messages shown when request export cannot start or has failed.
The storage export panel appears in the right column of a request page when your role can create exports.
No storage connected
If the panel says to connect and configure Zoho WorkDrive, Google Drive, Dropbox, or S3, open Settings → Integrations and add a storage provider.
Needs folder
If a provider is connected but no root folder is selected, choose the storage location in Settings → Integrations.
Processing
If the badge says Processing, the export is queued or running.
Failed
If the badge says Failed, the panel shows the last error message when one is available. Click Retry export after fixing the storage issue.
Export again
If a request was already exported, the button changes to Export again.