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Clients

Add a client

Create a client record before sending document requests or accepting secure drop-off uploads.

Clients are the businesses or individuals your firm collects documents from.

Steps

  1. Go to Clients.
  2. Click New client.
  3. Enter the Client name.
  4. Click Create client.

What happens next

CrankHQ creates the client as Active and opens that client’s detail page.

Important

A client alone is not enough to send a request by email. Add at least one contact and make sure that contact can receive document requests.